MELIXO
Melixo

Privacy Policy

Last updated: January 2025

Information We Collect

When you register for our investment analysis seminars, we collect information that helps us deliver the best educational experience. This includes your name, email address, and payment details when you enroll in courses.

Account Information

Your account requires basic contact details and credentials to access seminar materials. We store your learning progress and preferences to personalize your experience.

  • Full name and contact email for course communication
  • Payment information processed through secure third-party providers
  • Course completion data and assessment results
  • Discussion participation and peer interaction records

Technical Data

We automatically collect technical information when you use our platform. This includes your IP address, browser type, device information, and how you interact with seminar content. This data helps us improve platform performance and identify technical issues.

How We Use Your Data

Your information serves specific purposes that directly benefit your learning experience. We don't use data for purposes beyond what's necessary to run our educational platform.

  • Deliver seminar content and track your learning progress
  • Send course updates, schedule changes, and educational materials
  • Process enrollment payments and manage your subscription
  • Facilitate peer discussions and instructor interactions
  • Improve course quality based on completion rates and feedback
  • Provide technical support when you encounter issues

We never sell your personal information to third parties. Your data remains confidential and is used solely to support your educational journey with Melixo.

Data Sharing and Third Parties

We work with trusted service providers who help us run the platform. These partners have limited access to your data and can only use it for specific purposes we define.

Service Providers

Payment processors handle financial transactions securely. Email service providers help us send course notifications. Hosting companies store your learning materials and progress data. Each provider follows strict data protection standards.

Legal Requirements

We may disclose information if required by law, court order, or government request. We'll notify you about such requests unless legally prohibited from doing so.

Security Measures

We implement technical safeguards to protect your information from unauthorized access. This includes encrypted connections, secure data storage, and regular security audits.

While we take reasonable steps to protect your data, no online platform can guarantee absolute security. You're responsible for maintaining the confidentiality of your account credentials.

Your Privacy Rights

You have control over your personal information. You can request access to the data we hold about you, ask for corrections to inaccurate information, or request deletion of your account.

  • Access your personal data and learning records at any time
  • Update or correct your account information through settings
  • Request data portability to transfer your information elsewhere
  • Delete your account and associated data permanently
  • Opt out of marketing communications while staying enrolled

Some data must be retained for legal or operational reasons even after account deletion, such as financial records for tax compliance.

Cookies and Tracking

Our platform uses cookies to remember your preferences and keep you logged in. These small files help us understand how you use the site and improve your experience.

Essential Cookies

Required for basic platform functionality like authentication and course access. You can't disable these without losing important features.

Analytics Cookies

Help us understand user behavior and improve content delivery. These are optional and can be disabled through your browser settings.

Questions About Privacy

If you have concerns about how we handle your information or want to exercise your privacy rights, reach out to us directly.

Contact Information

We typically respond to privacy inquiries within 48 hours during business days. For urgent matters, call our support line directly.

We Value Your Privacy

This website uses cookies to improve your experience and analyze site traffic. You can manage your preferences or opt out of marketing and analytics cookies.

Cookie Information

We collect data to provide you with a better experience. Here's what we use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our site
  • Marketing cookies: Used to provide relevant content and ads

Under Canada's PIPEDA legislation, you have the right to access and manage your data. You can opt out of non-essential cookies at any time.